FutureSelf

Support

Help, answers, and how to reach us.

Need a hand?

Email support@futureslf.com and we will get back to you. Including your app version (Settings, Support, About) helps us help you faster.

› Getting started

Your first session reads across Self, Connection, Activity, and Nutrition, then suggests a place to begin. You can change that starting point. The four pillars remain available from the start, and Today gives each one a clear daily doorway.

› The process explained

Self uses four phases: Here, There, Identity, and Action. When an element's Identity and Action work is authored, you can optionally record it in your own voice. Recording is a repeatable Self practice, not a fifth phase.

Connect, Active, and Fuel sit alongside Self and can be used from the start. They use their own approaches to relationships, training, and nutrition rather than borrowing Self's identity process.

› Frequently asked questions

Is FutureSelf a health service?

No. FutureSelf is a tool for personal growth and reflection. It is not a health professional and not a substitute for professional care.

How does the subscription work?

The app and Apple purchase sheet show the plan, localized price, billing period, and any introductory offer available to you before purchase. Subscriptions auto-renew unless cancelled. You can manage or cancel at any time in your Apple Account settings. See the Terms of Use for details.

Where is my data stored?

FutureSelf is local-first, not device-only. Most day-to-day content starts on your iPhone. Private-iCloud backup is off by default and requires an Apple-linked FutureSelf account plus your explicit backup action; Active health and fitness backup to iCloud is blocked. AI requests pass through FutureSelf's Supabase backend to xAI, and Release diagnostics may use Sentry. See the Privacy Policy for the current draft boundaries.

How do I cancel my subscription?

Open the Settings app on your iPhone, tap your name, tap Subscriptions, choose FutureSelf, and cancel. If Apple shows an introductory offer, cancel before the date shown in the purchase confirmation to avoid the next charge.

How do I delete my account and data?

In the app, open Settings, then Privacy and Data. “Export FutureSelf archive” creates a versioned archive with a category manifest. It includes supported local records, settings, and binary assets, including full-fidelity Active plans, schedule history, evidence, check-ins, feedback, and sessions. When you are signed in, it also attempts supported Supabase categories and reports every remote source as included, unavailable, excluded, or failed. Physical-device, large-archive, interruption, and provider-held completeness remain release checks. For a broader access request, email privacy@futureslf.com. The separate delete controls attempt to remove supported in-app and cloud records; complete behavior, including partial cloud failures, must be reverified on the release candidate.

What if I am in crisis?

If you are in crisis or thinking about harming yourself, you are not alone. Call or text 988 to reach the Suicide and Crisis Lifeline, available 24/7. You can also text HOME to 741741. FutureSelf is not an emergency service. Our draft Crisis Safety Protocol describes the current internal controls pending counsel review.

› Contact